Moderator or No Moderator? More of Our “What Is A Telephone Town Hall?” Series

One of the biggest decisions you have to make when holding a Telephone Town Halls is who your moderator should be or if you even need one.

The moderator is responsible for bringing participants live on the air.  They’re the one who chooses who gets to talk after looking on the web interface and reading the comments from the screeners.

At Stones’ Phones, we’ll always advise you to let your candidate or the head of your organization shine – they will always be your best spokespeople. Another member of your staff or a Stones’ Phones moderator should only be used in certain circumstances.

For example, the priority of a Telephone Town Hall is to have your message delivered as clearly as possible. If your prime speaker would be distracted receiving a note that details who the next caller is, you’ll want to use a moderator. However, if they’re comfortable receiving notes and introducing callers, they’ll be your best hosts.

One of our competitors proudly proclaims that they’re the only “full service” Telephone Town Hall provider on their website.

That couldn’t be further from the truth. Stones’ Phones staffs moderators and screeners for Telephone Town Halls multiple times a week, but we believe it’s always better when your folks are the stars – not ours. We’re there with you every step of the way, making sure you get the most of the event but not stealing the spotlight.

Stones’ Phones staff can also be in the room with you, helping you craft your message and executing the Telephone Town Hall.  If that isn’t full service, what is?

Click here to let us know when you’re looking to hold your next or first Telephone Town Hall. We’re always happy to help.